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Sort customer communications with one tap
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Get the job done right without spending a quid!
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Less paperwork means more time on the tools, extra jobs in your pocket, or getting home to the family instead of sorting invoices till midnight.
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Privacy Policy for SoloTraderLast Updated: 16/04/20251. IntroductionSoloTrader ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").2. Information We Collect2.1 Information You Provide
- Account information (email address, password)
- Profile information (name, business details)
- Client information (names, addresses, contact details)
- Job-related information (job details, notes, photos)
- User-generated content (photos, documents, notes)
- Standard data as generally collected by IOS apps according to Apple's general procedures.2.2 Automatically Collected Information
- App usage data (features accessed, time spent in app)
- Error logs and performance data (via Firebase Crashlytics)
- Network connection status
- In sum, the data we collect is used solely to provide and improve app functionality. We do not use any personal information for tracking purposes, and no data is shared for advertising or analytics outside of the app’s core functionality3. How We Use Your InformationWe use the collected information to:
- Provide and maintain our services
- Create and manage your account
- Store and process client and job information
- Enable photo and document uploads
- Improve our app's functionality and stability
- Respond to your requests and support needs
- Send important service updates
- Monitor and improve app performance4. Data Storage and Security4.1 Data Storage
- We use Google Firebase services to securely store your data:
* Firebase Authentication for user accounts
* Firebase Firestore for database storage
* Firebase Storage for file uploads
* Firebase Crashlytics for error reporting
- All data is encrypted during transmission and at rest
- Your data is stored in secure cloud servers4.2 Security Measures
- Industry-standard encryption protocols
- Secure authentication methods
- Regular security updates and monitoring
- Role-based access control
- Data validation and sanitization5. Third-Party ServicesWe use the following third-party services:
- Firebase Authentication for user authentication
- Firebase Cloud Firestore for database services
- Firebase Cloud Storage for file storage
- Firebase Crashlytics for error reporting
- Google Sign-In for authentication (optional)
- SoloTrader does not use third-party tracking technologies for advertising purposes, and does not track users across other apps or websites.These services are subject to their own privacy policies and terms of service.6. Data Access and Camera Usage6.1 Photo Library Access
- We request access to your photo library to allow you to:
* Upload photos for job documentation
* Save photos related to client projects
* Store important business documents
- You can control this access through your device settings6.2 Camera Access
- Camera access is used for:
* Taking photos for job documentation
* Capturing client site conditions
* Document scanning
- Camera access can be managed through device settings7. Data Retention and Deletion- Your data is retained as long as you maintain an active account
- You can request data deletion by contacting us
- Deleted accounts will have all associated data removed
- Some information may be retained for legal compliance
- Error logs are retained for 30 days8. Your RightsYou have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of non-essential data collection
- Export your data
- Control camera and photo library access9. Children's PrivacyWe do not knowingly collect or maintain information from persons under 13 years of age. If we learn that personal information of persons under 13 has been collected, we will take appropriate steps to delete this information.10. Changes to This PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification of material changes11. Contact UsIf you have questions about this Privacy Policy or our practices, please contact us at:
[email protected]12. ComplianceThis Privacy Policy complies with:
- Apple App Store guidelines
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable privacy laws and regulations13. Data TransferWhile our services are primarily intended for users in the United Kingdom, your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.14. ConsentBy using our App, you consent to our Privacy Policy and agree to its terms. If you disagree with this policy, please discontinue use of our App.